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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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belliferous

December 30, 2025

5  out of  5
rating by belliferous
"Bobby Strong saved me money and I received more coverage on my home and auto! Thank you Bobby!"
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Mark Baer

December 30, 2025

5  out of  5
rating by Mark Baer
"Every time I’ve called, Payton has been incredibly helpful and professional. They answered my questions clearly, were patient, and made the whole experience easy and pleasant. It’s refreshing to speak with someone who truly listens and cares about helping customers. Excellent service!"
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ava mattingly

December 29, 2025

5  out of  5
rating by ava mattingly
"Payton was absolutely amazing and so helpful throughout the entire experience. They were kind, patient, and went out of their way to make sure everything was taken care of. I really appreciated how attentive and supportive Payton was—it made a big difference and made the whole process feel easy and stress-free. I’m very grateful for their help and would highly recommend working with Payton!"
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Beth Strong

December 23, 2025

5  out of  5
rating by Beth Strong
"All these years and I have never felt like I truly understood what the various coverages truly meant for my family. That all changed after getting a quote from Bobby. Not only did I find out I was under insured for my comfort, he also saved me significant money. He was so patient and explained everything to me in a way I understood. I was so impressed, I even talked about the experience with my family and friends who have been going to him for quotes too. Keep up the good work!"
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Brice Coffman

December 19, 2025

5  out of  5
rating by Brice Coffman
"Great experience! Bobby Strong walked through the entire process in terms I could clearly understand. He even did a side by side comparison of my current policy and we were able to get rid of coverages I didn't need and add the ones that I did. I feel like I actually understand my policy now. Thanks for the help, highly recommend!"
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Payton Pickens

December 19, 2025

5  out of  5
rating by Payton Pickens
"State Farm did an amazing job walking me through and being transparent about exactly what my policy plans look like, and i applaud that! Would 100% recommend to anyone searching for a good deal on insurance."
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Sophia Pickens

December 19, 2025

5  out of  5
rating by Sophia Pickens
"Ruthan Pickens is the best!! She helped me so much, highly recommend!! I had a fantastic experience with this State Farm office. The team is extremely efficient, communicative, and always quick to respond to any questions or needs. The agents are knowledgeable, professional, and make the entire process smooth and stress-free. You can really tell they care about providing great service. I highly recommend this office to anyone looking for reliable coverage and a great customer experience."
We responded:
"Sophia, we are thrilled to hear that Ruthan provided you with exceptional service and assistance. Thank you for recommending us! Our team at Christie Rhyne - State Farm Insurance Agent in Mckinney, TX, is dedicated to providing top-notch service to all our clients. We appreciate your kind words and look forward to continuing to meet your insurance needs."
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Valeria Duron

December 18, 2025

5  out of  5
rating by Valeria Duron
"Payton Pickens was great to talk to!"
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Addi Raine

December 18, 2025

5  out of  5
rating by Addi Raine
"I recently had the pleasure of working with Payton Pickens over the phone. She was amazing and made my experience so much easier. She was very patient with me and walked me through options and details. I really appreciate her approachability and reassurance. Working with Payton made me feel confident and informed and her follow-ups were prompt! If you’re looking for someone dependable and friendly, I highly recommend you request for Payton. Her level of service really stands out."
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lauren sepulveda

December 18, 2025

5  out of  5
rating by lauren sepulveda
"I recently talked to Payton Pickens over the phone and she was just a joy to speak to! Her communication and kindness was over the top perfect! Her hard work and care for this company really shows throughout every conversation!"
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Emma Behrens

December 18, 2025

5  out of  5
rating by Emma Behrens
"I talked to the sweetest girl named Payton!! She was so friendly and super easy to talk to on the phone!"
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Meghan McCord

December 18, 2025

5  out of  5
rating by Meghan McCord
"We were so impressed with this insurance agency. We started with a whole life policy and then moved our homeowners insurance from USAA to Statefarm. Payton Pickens is one of their new interns and she has been phenomenal in helping answer questions for our policy. This firm is professional but has a real family feel to their approach. 5 Stars!"
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Allie Ruth

December 18, 2025

5  out of  5
rating by Allie Ruth
"Payton Pickens at State Farm is amazing! She’s always so hard working, attentive to customers, and you can genuinely tell that she cares about the company as well as her customers!"
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Lauren Gamboa

December 18, 2025

5  out of  5
rating by Lauren Gamboa
"Talked to Payton Pickens and she was just so helpful and sweet. Having personable people like her is essential to a good team!"
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Brock Fitzhugh

December 18, 2025

5  out of  5
rating by Brock Fitzhugh
"Payton is very sweet and easy to talk to"
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sayla david

December 18, 2025

5  out of  5
rating by sayla david
"Talked to a young lady on the phone Payton Pickens. She was a bubbly and helpful person to talk to! Overall a very great and productive conversation."
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Todd Jackson

December 3, 2025

1  out of  5
rating by Todd Jackson
"Contacted this office for a homeowners quote. Spoke with Isabella. After receiving the quote, I decided to go with a different carrier. In the process of preparing the quote, Isabella somehow changed information related to four different State Farm policies I already had in place prior to requesting the quote. When I realized this several weeks later, I called back to discuss with her. Isabella was defensive and unwilling to accept any responsibility for the mistake. I asked to speak with the agent and was given the runaround. Poor job skills and a bad attitude is not a good combination. I recommend avoiding this agency."
We responded:
"Thank you for your feedback. We’re sorry to hear about your experience and appreciate the opportunity to clarify. Our office did not make any changes to your existing State Farm policies — those are managed solely by your primary agent in Tennessee, and we do not have access or authority to modify them. We encourage you to reach out directly to your issuing agent so they can review any adjustments that were made. If there is anything further we can do to assist or help point you in the right direction, please feel free to contact our office at any time. We are always happy to help. - Agent Christie Rhyne "
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Rosa Aguilar

November 21, 2025

5  out of  5
rating by Rosa Aguilar
"Anne Gonzalez was so nice and helped me with my question and solved them. 🤩🤩🤩"
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Eddie Chavez

November 6, 2025

5  out of  5
rating by Eddie Chavez
"I had a great experience speaking with Joshua! He provided me quick and accurate assistance with a quote. I did switch over to this agency after being with my previous for over 15 years. Could not pass up the better rates."
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Nichole Thompson

October 28, 2025

5  out of  5
rating by Nichole Thompson
"Trisha did a great job helping me today and was very courteous. Highly recommend this agency they go out of their way for customers."
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Jason Cheshier

October 1, 2025

5  out of  5
rating by Jason Cheshier
"Quick and easy!! Saved $100 per month on my auto policy!! Added coverage for my kiddos and it was still less than Progressive!!"
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Amy Thomas

September 30, 2025

5  out of  5
rating by Amy Thomas
"Jessica Nall at State Farm is amazing. She really takes the time to walk you through everything so you actually understand what coverage you need—and what you don’t. No upselling, no pressure, just honest advice. I felt super confident after talking with her. Her rates are seriously low, which was a nice surprise. And she’s super responsive—any time I’ve had a question or needed something, she’s been quick to help. I’ve sent all my friends and family her way, and they’ve all had great experiences too. If you want someone who knows their stuff and genuinely cares, Jessica’s your go-to."
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Charlene Winston

September 11, 2025

5  out of  5
rating by Charlene Winston
"I have been looking for a less expensive auto and renter's insurance for a while now. Today I spoke with an agent that was able to help me get both. Miss Ruth was wonderful. She is very knowledgeable, friendly, yet very professional. She was an absolute joy. She made the transition from Progressive to Allstate very easy and simple. She helped me every step of the way. Thank you Ruth. I am 72 years old, not very computer literate, but she took me through the process and made it very easy. Thumbs up to you, Ruth!"
We responded:
"Thank you, Charlene, for sharing your experience! I'm so happy to hear that Ruth was able to assist you with your insurance needs and make the transition smooth and straightforward. We appreciate your trust in us and are always here to help. If you have any questions or need further assistance, feel free to reach out!"
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Baylor Barbee

September 9, 2025

5  out of  5
rating by Baylor Barbee
"Fantastic experience with Christie. She helped me very quickly, explained everything to me and got me more coverage for a better price."
We responded:
"Thank you, Baylor! I'm happy to hear that we were able to assist you swiftly and provide you with better coverage at a great price. Your satisfaction is important to us. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Sharla Anderson

September 5, 2025

5  out of  5
rating by Sharla Anderson
"Christie explained everything very well on my policy. She made sure I was covered for house and car not trying to low ball the offer so she could write my policy. She was able to beat my Allstate policy with more coverage. Happy to have an agent that is very engaged with her clients."
We responded:
"Thank you, Sharla! I'm glad our office was able to provide you with comprehensive coverage and clarity on your policy. It's wonderful to know you're satisfied with the service and coverage. If there's anything else you need, feel free to reach out!"